Canceling Your Subscription

If you no longer need a paid plan, you can easily cancel your active subscription at any time. This guide explains how workspace owners can navigate to the secure billing portal to stop future payments.

1. Access Workspace Settings

To manage a subscription, you must be logged in and be the designated owner of the workspace.

Click on My workspace in the top navigation bar. From there, locate and click the Edit subscription button in the top right area of the page.

2. Access the Billing Portal

You will be redirected to a secure Stripe billing portal to manage your account.

• Submit Your Email: Enter the exact email address you used when you originally purchased the subscription.
• Verify via Email: Check your inbox for a verification email. Click the secure link inside to automatically log in to your billing dashboard.

3. Cancel Your Plan

On your billing dashboard, you will see the details of your current subscription.

• Initiate Cancellation: Click the white Cancel subscription button located directly below or next to the update option.

4. Confirm Cancellation

Follow the on-screen prompts to confirm that you want to cancel your plan.

Once completed, your subscription will not renew at the end of your current billing cycle. You will still retain full access to your workspace limits until that final billing date is reached.