How to connect Wistia to Inwista

Wistia is where your videos live — Inwista is where their subtitles get made. Connect the two and you can publish finished subtitles straight onto your Wistia videos as captions, and start new Inwista projects from videos already in your Wistia library, without downloading or re-uploading anything.

Before you start

Connecting integrations requires a workspace administrator role and an active subscription (any paid Inwista plan). On the Wistia side, every plan works — importing and caption publishing don't require a specific Wistia tier.

1. Create a Wistia access token

Inwista connects to Wistia with an access token you create in your Wistia account:

• Open API access In Wistia, go to Account → Settings → API Access.
• Create a token Click New token, give it a name you'll recognize (for example "Inwista"), and grant it read and update permissions — read lets Inwista list your videos, update lets it publish captions.
• Copy it Copy the token — you'll paste it into Inwista in the next step.

2. Connect your Wistia account

Head to My workspace → Integrations, find the Wistia card and click Connect. Paste the access token and confirm — Inwista verifies it with Wistia right away, and the card shows Connected along with your Wistia account name.

3. Start projects from your Wistia videos

In the new-project dialog, choose Wistia under Or import from. Your videos are listed with their durations so you can pick the right one at a glance. Select a video and Inwista pulls the original file straight from Wistia on the server side — nothing is downloaded to your device, and the project starts transcribing like any other upload.

4. Publish captions to a video

When your subtitles are done, open the project and click Export. On the Transcript tab, tick Wistia in the Save to selector, pick the target video, and publish. The captions land on the video in the project's language — and if you've translated the project, the language selected in the export dialog decides which caption track is published.

Made changes after publishing? Just publish again: Inwista replaces the existing caption track for that language, so the video always carries your latest version.

One Wistia detail worth knowing: whether captions are shown to viewers is controlled in the video's Customize panel on Wistia's side. The track Inwista publishes appears there under Captions, ready to enable if it isn't already.

Disconnecting

Open Manage on the Wistia card and click Disconnect — imports and publishing stop right away, while all captions already published stay on your videos. You can also revoke the token on Wistia's side at any time under Account → Settings → API Access.